We contacted Alice after our home had been on the market for over a year, and we'd had no offers for it. It was a nice home, in a new very nice neighborhood so we couldn't figure out why it wasn't moving. Alice looked at the property, suggested changes to the way it was listed and shown, gave us an honest assessment of the market and its value in the market, then took over the listing. It sold within a couple months. We appreciated her continual contacts, letting us know what was happening, and keeping us always in the loop.